The retail sector faces several challenges regarding traceability. Here are some of these challenges:
Supply Chain Management
Retail involves complex supply chains with many actors such as manufacturers, suppliers, carriers, and retailers. Traceability is essential to track products throughout the supply chain, providing accurate information on origin, location, storage conditions, and movement of goods. This allows for effective inventory management, accurate demand planning, and optimization of goods flow.
Product Safety
Traceability is essential to ensure product safety in the retail sector. It enables the tracing of product origin, tracking of storage and transport conditions, and rapid identification of potentially defective or hazardous products. This facilitates the implementation of corrective measures, such as product recalls, to ensure consumer safety.
Regulatory Compliance
The retail sector is subject to strict regulations regarding labeling, product safety, consumer protection, and import-export. Traceability is necessary to comply with these regulations, providing accurate information on products, their components, expiration dates, countries of origin, etc. This facilitates regulatory controls and audits, and helps avoid legal sanctions.
Management of returns and recalls
Traceability is essential to manage returns of defective products, product recalls, or consumer complaints. It allows for the quick tracing of affected products, identification of potential problems, and implementation of appropriate measures such as replacement, refund, or repair of products.
Transparency and consumer trust
Consumers are increasingly concerned about transparency and the origin of the products they buy. Traceability enables the provision of accurate information on products, their origin, certifications, and characteristics. This strengthens consumer trust, encourages brand loyalty, and meets growing expectations regarding sustainability and social responsibility.
E-commerce and customer experience
With the growth of online commerce, traceability becomes even more important in retail. Consumers expect to track their orders in real-time, be informed of the location of their packages, and have precise information on delivery times. Traceability allows for an enhanced customer experience, reduces delivery errors, and effectively manages product returns or exchanges.
In summary, traceability is crucial in the retail sector to ensure effective supply chain management, guarantee product safety, comply with regulations, strengthen consumer trust, and provide an optimal customer experience.
Predell Trace: a perfectly adapted response to these challenges.
Predell Trace is an end-to-end traceability solution specifically designed to address any type of issue with great flexibility.
The architecture of Predell Trace is open to any type of traceability. It is based on a traceability engine that allows precise tracking of all events occurring during the circulation of individual objects or product batches in the different locations of the supply chain.
The data processed by Predell Trace is automatically imported from the information systems of the traceability stakeholders (suppliers, transformers, logisticians, etc.). Whether it is VSEs or large companies, all these entities can transmit their Traceability data thanks to Predell solutions. The authenticity over time of the data used by Predell Trace can be certified thanks to a Blockchain connected to the platform.
Predell Trace has been specifically designed to address all these challenges with great flexibility. The platform is based on a traceability engine that allows precise tracking of all Events (transfers between breeding units, vaccination, feeding, harvesting, processing, etc.), tracking applied to all types of batches and throughout the different Locations of its manufacturing process. Predell Trace can also ensure the traceability of objects not belonging to the physical world such as documents, transactions, or identifiers having their representation in any type of universe.
The data corresponding to the traceability events are communicated to Predell Trace by the information systems of the agri-food product value chain stakeholders and without any format constraint. The platform then processes them automatically, ensuring:
Their storage in a database according to a configurable model (it is for example possible to add CSR data).
The guarantee of data authenticity thanks to a blockchain.
The association of documents with any type of operation or object (certificate, control range, certification document, etc.).
Visual restitution on a web portal of traceability data, notably thanks to a multi-criteria search engine. These restitutions are carried out while respecting the authorizations linked to the different user profiles.
In “manual” mode, it is always possible to enter the necessary information for traceability through a user portal. This allows for assistance in establishing traceability links (correspondence between outgoing and incoming objects).
Our solution is based on a redundant and robust micro-services architecture that optimizes processing and offers availability adapted to user needs. Predell Trace is available in SaaS mode or license in a virtualized environment (Kubernetes).